Stocktake: No shipments will be dispatched from Jan 23, 2026 to Jan 28, 2026. We will record all orders and enquiries and start dispatching from Jan 29, 2026. Thank you for your understanding.

Returns and complaints

Returns & Claims

Fill in the simple form and we will get back to you as soon as possible. The whole process is fast, clear and fair.

1
Fill in the form

Enter basic information about your order and the issue.

2
We will contact you

We will get back to you with the next steps.

3
We resolve the case

Your claim or return will be processed as quickly as possible.

 
ℹ️ Notice:
After submitting the form, you will receive a confirmation email. Each claim is handled individually and fairly.